Privacy Policy

INTRODUCTION

Valuing your privacy and safeguarding your data.

At VRIHAD Health Care Private Limited, we respect your privacy and adhere to applicable data protection and privacy laws and relevant e-commerce laws globally. We strive to consistently exceed our clients’ expectations regarding the products and services that we offer to our contract logistics and freight management customers. We create experiences that our customers value by responsibly using the information with which you entrusted us. 

We are committed to protecting our customers’ and visitors’ privacy. This statement explains how we safeguard personal information collected on our website. It describes the types of personal information we collect, the purposes for which we use such information, and the options available to our users regarding our use of such information. We also cover the steps we take to protect personal information and how it can be reviewed and corrected. Users agree to the information collection and use practices described in this privacy statement by visiting our website.

YOU MAY CHANGE YOUR MIND AT ANY TIME. WE WILL THEN REFRAIN FROM FURTHER PROCESSING YOUR PERSONAL DATA, EXCEPT WHERE THE PROCESSING OF YOUR PERSONAL DATA IS LAWFUL FOR OTHER REASONS, EVEN WITHOUT YOUR CONSENT, SUCH AS FULFILLING CONTRACTUAL OBLIGATIONS OR COMPLIANCE WITH LAW OR TO PROTECT OUR OR THIRD PARTIES LEGITIMATE INTERESTS.

Our collection of information

During a visit to our website, we collect a variety of information directly from visitors and customers. Anyone can visit our site without entering any personal information. On certain pages, users will be asked for personal information to provide a service or carry out a transaction that they have requested. The personal information we collect from a user in any of these circumstances may include:

• contact details, such as a user’s name, company/organization name, e-mail address, telephone and fax numbers, and physical address;
• information about the user’s company/organization and role;
• country of residence;
• email marketing preferences;
• information used to facilitate the use of our websites;
• inquiries about and for our services;
• information that assists us in identifying the services that best meet visitors’ needs;
• event and service registration information;
• feedback from users about our websites and our products and services in general;
• collect and securely store information about our customers from sources other than our websites.

Cookies

Many of the advanced functions available to users of our site require the use of files called cookies, which store a small digital record of user preferences and recent activity on our visitor’s computers. While cookies are not required to browse our site, they are an integral part of the browsing.

Email Addresses

When customers request information, we gather the email address and provided it. Email addresses provided to us are stored securely on our servers.

We collect personal data directly from our customers. We obtain, use, disclose and otherwise process personal data about customers to 

1. process transactions they request, including online purchases and transactions, 
2. improve quality of service and customers’ online experience, 
3. send communications about our products, services, campaigns, promotions, and customer satisfaction surveys, 
4. prevent and detect fraud and abuse, 
5. process information or claims in connection with incidents at our facilities, 
6. enable service providers to perform certain activities, 
7. protect the log-in details of the subscribers and system integrity, 
8. comply with legal obligations, policies, and procedures for internal administrative and analytics purposes,
9. allow valid customers to access their accounts and receive tracking confirmation as to where their products are currently located, 
10. allows customers to monitor the assembly processes of all or part of their supply chain management solutions, and 
11. to commence, protect or defend us in actual or threatened legal proceedings.

SECURITY OF PERSONAL DATA

Your personal data will be secured by taking security measures that are commensurate with the sensitivity of the personal data processed. To this end, we maintain appropriate physical, technical, and administrative security measures to protect personal data against theft; accidental loss; unauthorized alteration; unauthorized or accidental access, processing, erasure, use, disclosure, or copying; and/or accidental or unlawful destruction.

When we have provided (or you have chosen) a password allowing access to certain benefits, you are responsible for safeguarding it and keeping it confidential and you undertake not to allow it to be used by third parties. Unfortunately, the transmission of information through the internet is not completely secure. Although we will take all reasonable commercial measures to protect your data, we cannot guarantee the security of any personal information or data you disclose online. You accept the inherent security implications of using the internet and to the extent permitted by law, we will not be responsible for any breach of security, unless we have been acting with gross negligence and only within the limitations as set out in the terms and conditions of use.

CHANGES TO OUR PRIVACY NOTICE

Changes and amendments to the terms of this Privacy Notice can be made at any time and shall apply as soon as they are published on VRIHAD Health Care Private Limited. Should you not agree to any changes or amendments, then you should refrain from continuing to use our services or products or access VRIHAD Health Care Private Limited. You can unsubscribe from receiving or using our products and services at any time by sending an email request to unsubscribe your profile.

WHAT ARE YOUR RIGHTS?

You have the right under applicable law to access, obtain a copy, and correct personal data concerning you, subject to limited exceptions that may be prescribed by applicable laws. Where justified and mandated by applicable law, you may also require that your personal data be deleted or blocked, or you may be entitled to obtain information about the processing of your data, or object to the further processing of your data.

In the event your personal data is processed based on your consent, you have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You can do this by (i) in some cases deleting the relevant Personal Data from the relevant IT system (although note that in this case, it may remain in back-ups and linked systems until it is deleted by our data retention policy)